Cancellation and refunds policies

Before committing to a lifetime purchase or subscription time you are given the opportunity to a free - 7 day-entry pass. This ensures that you are able to test the course (s) and files. Please note that due to the nature of services being digital, unfortunately, we can’t offer you a refund or exchange.

All "Work with me: One-On-One tiers -charges are non refundable after the questionnaire has been received by me (Ludmila Lembke). As it will start a process of preparation and time and resources will be invested. The hours purchased in One-On-One tiers expire after a maximum of 2-3 months, depending on what was scheduled after the initial consultation.

Additional non-returnable items:

  • Live Webinar Courses
  • In Person Workshops with and without digital bonus Access
  • Downloadable software products

Subscriptions may be canceled at any time. Please contact Ludmilaa(@) to complete the cancellation.
To avoid any disputes, please set a reminder a couple of days before the renewal date of your original subscription. For example, if you started the free trial on Jan 1st, then your card will be billed on Jan 8th, and later on each following 8th day of the month or year, depending on the subscription plan you chose.


Lifetime access is a one-time payment vs. monthly, and yearly options are recurring payments (subscription plans). Subscription access to the online content is only active during the time that the users' subscription is active. The lifetime access means that as long as exists online, the access is active to the content that was advertised at the time of purchase. In addition to that, lifetime access means that if is discontinued, the member will be notified and will receive instructions to download the content to keep forever (download to be completed within three months).

In regards to learning styles here are some thoughts. A person that learns really quickly and wants a refresher here and there and likes jumping around content might benefit from the monthly option. A person who wants to concentrate on a specific course or wants to take their time might want to consider the yearly or lifetime options. Annual vs. lifetime choices also depends on how many courses are interesting to you.

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