Welcome to our Help page. Here you can quickly browse and access most commonly asked questions in regards to using such as memberships, payments, software,visiting live webinar students and more.

We also recommend reading over our Terms of Services and Privacy Policies.

  • Members FAQ:
How does this video training work?
How do I become a member?
Which membership is right for me?
  • Payments and Cancellation of membership:
What forms of payment do you accept?
Can I cancel my membership anytime?
How do I cancel my membership?
Refund policies?
  • Computer, internet and software requirements:
Does it work on my computer (PC/ Mac compatible)?
Do I need a working internet connection to view the video training?
Do I need any software/ apps on my computer/ iPad?
What version of Photoshop/ Illustrator will I need?

Computer aided design Webinar FAQWebinars are easy

  • Live Webinar FAQ:
I've never taken an online course how does it work?
Do I need Illustrator or Photoshop on my computer, because I do not have it. Do you provide the software?
I am in a different time zone or my schedule at work is unpredictable and I am afraid to miss anything. How can I participate?
When will you offer this particular live session again?
  • Couldn’t find the answer to your specific question?: